SAP Service and Asset Manager

SAP Service and Asset Manager is a robust mobile solution designed to empower field technicians and maintenance personnel with the tools they need to efficiently manage assets and service operations. Here’s a breakdown of its key aspects:

Purpose

It’s a mobile application designed to streamline asset management and field service operations.
It extends the capabilities of SAP’s enterprise asset management (EAM) solutions to mobile devices, enabling technicians to access critical data and perform tasks in the field.

Target Users

Maintenance technicians.
Field service technicians.
Inventory clerks.

CAPABILITIES

Mobile Access to Critical Data

Provides access to work orders, equipment data, notifications, and other essential information on mobile devices.
Enables technicians to view asset history, repair records, and other relevant details.

Offline Functionality

Allows technicians to work in areas with limited or no network connectivity.
Data is synchronized when a connection is restored.

Work Order Management

Enables technicians to receive, prepare, and complete work orders.
Supports the recording of time, materials, and other relevant information.

Field Service Management

Enables field service technicians to efficiently complete service orders, repairs, and installations.
Provides guided workflows to streamline service processes.

Data Capture and Reporting

Facilitates the capture of accurate and real-time data in the field.
Supports the generation of service reports and other documentation.

Asset Maintenance

Supports preventive and corrective maintenance activities.
Facilitates inspection rounds, measurement data capture, and other maintenance tasks.

Inventory Management

Supports inventory-related tasks such as goods receipt, goods issue, and stock transfer.
Enables efficient management of spare parts and materials.

Integration

Integrates seamlessly with SAP S/4HANA and SAP ECC systems.
Ensures data consistency and accuracy across the enterprise.

Enhanced compliance

supports standardized processes, auditable workflows, and accurate record-keeping.
In essence, SAP Service and Asset Manager empowers organizations to optimize asset performance, improve service delivery, and enhance operational efficiency by extending the capabilities of SAP’s EAM solutions to mobile devices.

User Experience

Uses SAP Fiori, providing a user friendly and intuitive interface.
Persona based design, to provide the specific tools needed for each type of worker.

In essence, SAP Service and Asset Manager empowers organizations to optimize asset performance, improve service delivery, and enhance operational efficiency by extending the capabilities of SAP’s EAM solutions to mobile devices.

Empower Your Field Force. Optimize Your Assets.

Is your asset management lagging behind? Are your field technicians struggling with outdated processes?
Introducing SAP Service and Asset Manager: Your Solution for Next-Generation Field Operations.
Unlock Unprecedented Efficiency and Productivity.

Seamless Implementation & Deployment

End-to-end setup, from system configuration to mobile device integration.
Ensure smooth transition with expert data migration and testing.
Offline capability setup, for work anywhere.

Customization & Integration Mastery

Tailor SAP Service and Asset Manager to your unique business needs.
Integrate with GIS, IoT, and other critical enterprise systems.
Leverage SAP Fiori for an intuitive and user-friendly experience.

Data-Driven Insights & Analytics

Improve data quality and accuracy for better decision-making.
Track KPIs and generate insightful reports.
Leverage data to optimize asset performance and service delivery.

Mobile Strategy and Security

Help select the right mobile devices.
Implement mobile device management and security.

Strategic Process Optimization

Analyze and refine your maintenance and service workflows.
Implement preventive and predictive maintenance strategies to minimize downtime.
Streamline work order management for maximum efficiency.